Lost and Found Articles In Hotel

Lost and found articles are unclaimed articles found in hotel premises. All lost and found articles should be stored in lost and found cupboard or Room . This room is always kept lock and onlyexecutive housekeeper and control room supervisor have access to there. Forms are maintained regarding date of finding, time , place , description of article, name of founder . If the owner of artcle is known guest is contacted by front office through help of travel agency if needed. Sometimes letter is also written to guest mentioning about article. 

Articles are placed in lost and found from 3-6 months . If the guest don't wish to collect the item it is either given to founder with gate pass or taken in auction , given in charity. If the article is very valuable it can be kept for a year. Lost and found article is segregated into perishable, non perishable and valuable. If it is food item , it is kept for less than 14 days.