Duties and Responsibilities
- Organize , supervise and co - ordinate work of Housekeeping personnel
- Ensure safety environment and comfortable for the guest
- Assign and counsel employee on various duties
- Motivate staff
- Ensure provision of safety at work, proper uniform and hygiene
- Deal with guest complaints
- Hire new employees , warn employees when hotel policies are violated
- Deal with lost and found properties
- Prepare budget for Housekeeping department
- Check cleanliness of entire hotel
- To maintain inventory control and cost control procedures
- Responsible for all keys in his department
- Draw up duty rosters
- Assure proper communication within department
- Search constantly for and test new techniques and product
- Provide budget to Management and undertake budget control.
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